Supported payment methods
- Cards through Stripe (Visa, Mastercard, Amex where supported).
- Apple Pay and Google Pay on supported devices.
- Vipps for users in Norway.
- PayPal is planned and not yet available.
When you are charged
Instant bookings charge at confirmation. Request-to-book authorises the amount and captures when the seller accepts. Any pre-authorisation that is not captured is released by your bank.
Refunds
Refunds follow the Booking Policy and the seller's cancellation terms, and return to the original payment method. Currency conversion differences from your bank are outside our control. Payment and receipt questions: orders@habsii.com.
Wallet & finance
Utopia Finance shows your money in one view. Connected bank accounts are read-only — Habsii cannot move money out of a connected account.
Payouts
- Available after business verification and a completed service window.
- Sent to the verified payout account on file, minus platform and processing fees.
- Payout history and statements live in your Seller Dashboard.
- Payouts can be held while a dispute, chargeback or fraud review is open.
Security
Card details are entered directly with our payment provider and are never stored on Habsii servers. We keep only transaction identifiers, amounts and status. Report a security issue or suspected fraud to security@habsii.com. Automated receipts and confirmations are sent from noreply@habsii.com, which is not monitored — reply through Help Center → Contact support instead.
Chargebacks
Talk to us before disputing with your bank — it is usually faster. When a chargeback is opened we may hold the related payout and will share booking and message evidence with the provider.